Lynchburg’s National College training workers to fill IT gap
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By Christa Desrets
Lynchburg News & Advance
Published: August 27, 2008
Two new degree and diploma programs offered at the Lynchburg campus of National College aim to fill a local need for workers in information technology.
A two-year associate degree program in information systems engineering and a one-year diploma track in desktop support will be offered for the first time starting next week, when the school’s new session begins.
The programs will prepare students for jobs as network administrators, computer technicians or help desk support technicians, said Pamela Hooper, chair of the school’s information systems engineering department.
“It’s also for people who are already in the field, and they need to upgrade their skills and keep them current,” she said.
“With that two-year degree, students will learn how to work with networks, how to respond to help desk calls and support, and they also will learn computer technician skills like taking apart a computer, analyzing what’s wrong with it and fixing the
problem.”
The one-year program is “sort of a scaled-down version” of that, Hooper said, “that gives students the technical skills needed to work in a desktop support environment.”
The program includes topics such as customer service and oral communications, she said.
About 20 students are enrolled in the programs’ first classes, she said, and about 300 students overall plan to attend the new school
session.
Campus Director Bill Baker said the Lynchburg area is experiencing a growing need for skilled w
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