Holiday delivery delays - WSLS 10 NBC in Roanoke/Lynchburg Va

Holiday delivery delays

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Some families are having to extend their Christmas due to delayed deliveries. UPS delivery trucks are back up and running this morning in the midst of a major backlog of packages for both UPS and Fed-Ex. Winter weather and a whole lot of online shopping are to blame for the overloaded delivery system. Neither company is saying how many packages are delayed. Amazon is trying to make amends to its customers. The retail giant e-mailed those affected and they pledged to refund shipping costs and provide $20 gift cards to some shoppers.

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