HP recalls batteries that may overheat, leading to fires
The company will provide a free replacement
HP has announced a recall of lithium-ion batteries in more than 50,000 laptops.
The company says these batteries have the potential to overheat, which could lead to a fire.
The recall affects just the batteries, not the computer itself.
Consumers with these batteries can install an update that will put the device in "battery safe mode" until it can be replaced.
The company says you can also order a free replacement battery and HP will then send a technician to your home to install it for free.
The potentially affected batteries were shipped with:
HP ProBook (64x G2 and G3 series, 65x G2 and G3 series)
HP x360 310 G2
HP ENVY m6
HP Pavilion x360
HP 11 Notebook Computers and HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations sold from December 2015 through December 2017
These batteries may have also been sold as accessories or replacement batteries for the HP ZBook Studio G4 Mobile Workstation or for any of the preceding products through HP or an authorized service provider.
Click here for more information. You can also call HP toll-free at 888-202-4320 from 9 a.m. to 8 p.m. Monday through Friday.