How to stay in touch when storms knock out power

Make sure you're ready before losing power

To be ready in case of extreme weather or other weather-related crises occur, residents in Virginia are urged to prepare an emergency communications plan.

Verizon Wireless, which makes intensive preparations to maintain strong network coverage during and after storms, offers residents these tips to be safer during hurricanes:

  • Keep wireless phone batteries fully charged in case local power is lost well before warnings are issued.
  • Have additional charged batteries and car-charger adapters available for backup power.
  • Keep phones, batteries, chargers and other equipment in a dry, accessible location.
  • Maintain a list of emergency phone numbers – police, fire, and rescue agencies; power companies; insurance providers; family, friends and co-workers; etc. – and program them into your phone.
  • Distribute wireless phone numbers to family members and friends.
  • Forward your home phone calls to your wireless number if you will be away from your home or have to evacuate.

“Our dedicated team of network engineers works year-round - and 24/7 during times like these - to ensure our customers, including first responders, public safety and government officials, can connect when It matters most," said Sergei Mislevy, executive director for network assurance for Verizon Wireless. "We take great pride in providing a superior network experience, especially before, during and after severe weather.”

The company also urges the following actions once a storm is on the way:

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