Closed Captioning Information

For closed captioning concerns, please contact our captioning hotline.

Phone: 888-812-9801
Fax: 804-887-7082

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.

Written closed captioning complaints should be directed to:

Jaimie León
President/General Manager
401 3rd Street
Roanoke, VA 24011
Phone: 540-981-9110
Fax: 804-887-7082

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint.