For closed captioning concerns, please contact our captioning hotline: 540-512-1542 or email firstname.lastname@example.org
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to:
Director of Technology
821 5th Street NE
Roanoke, VA 24016
Before sending a written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint.