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Closed Captioning Information

For closed captioning concerns, please contact our captioning hotline: 540-512-1542 or email

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.

Written closed captioning complaints should be directed to:

Ricky Williams
Director of Technology
821 5th Street NE
Roanoke, VA 24016
Phone: 540-512-1542

Before sending a written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint.