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Costco to no longer accept medical exemptions for masks

San Antonio police still searching for getaway driver involved in Costco jewelry robbery
San Antonio police still searching for getaway driver involved in Costco jewelry robbery

Starting Monday, Costco will turn away any customers without a face mask or shield.

The company released a statement on its website. Costco put a mask mandate in place in early May, but members who couldn’t wear a mask for medical reasons were previously exempt.

Children under 2 are still exempt from the policy.

The full statement can be read here or below:

"Dear Costco Member,

Effective Nov. 16, 2020, we will require all members, guests and employees to wear a face mask or face shield at Costco locations. Entry to Costco will only be granted to those wearing a face mask or face shield. Children under the age of 2 are exempt.

Costco has had a face mask policy in effect since May 4, 2020, but members who could not wear a mask due to a medical condition were exempt. This is no longer the case. If a member has a medical condition that prevents them from wearing a mask, they must wear a face shield at Costco.

This updated policy may seem inconvenient to some, however we believe the added safety is worth any inconvenience. Our goal is to continue to provide a safe shopping environment for our members and guests, and to provide a safe work environment for our employees.

Thank you for your cooperation and support."

Craig Jelinek, President and CEO of Costco Wholesale

About the Author:

Samantha Smith joined WSLS 10’s award-winning digital team as a digital content producer in July 2018.