Staffing shortages poses challenge for businesses ahead of Ironman Triathlon

Downtown Roanoke businesses are preparing for the crowd

ROANOKE, Va. – Thousands of athletes will explore Roanoke this weekend thanks to the Ironman Triathlon.

Though it will lead to a boost in sales, are businesses really ready to handle the massive crowd?

Rooms are already booked, plans are being made, and there is no doubt that the race will help the local economy.

But, many businesses are still facing staffing shortages, so serving this new crowd could be a challenge.

Ordering more merchandise, Katy Newberry, the owner Gypsy Palooza Too and Artsy June, is ready for the Ironman Triathlon turnout.

Now having five employees to run two boutiques, she was able to secure a full staff just in time for the race.

“It just feels good to have everyone back down here again it just feels really good,” Newberry said.

But others are not as lucky.

The Hampton Inn in downtown Roanoke is already booked and is starting to see customers check-in.

Still needing to prep snacks and set up a washing station for bikes, the hotel is working with about 75% of its normal staff.

However, Shay Bowman, the hotel’s director of sales, is not worried about handling the heavier load this weekend.

“I know it’s going to be a learning experience for all of us since we hadn’t had Ironman out here before,” Bowman said. “But we are up for the challenge and we look forward to having everybody.”


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Alexus joined 10 News in October 2020.