How to get exactly what you want while traveling: Advice from flight attendants

As it turns out, there IS an effective way to complain

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Are you thinking about travel plans for the remainder of 2021, or even into 2022? You’re likely not alone. It seems like many people are daydreaming about that next big trip or family vacation.

Trips often mean flying, and when it comes to air travel, you’ll definitely catch more flies with honey than vinegar, as the old saying goes -- meaning, in simple terms, it pays to be nice.

There are ways to navigate a difficult situation and actually come out on top, if you go about it the right way.

Conde Nast Traveler cobbled together several tips from flight attendants on how to broach some specific issues when you’re stuck in an airport or on the tarmac.

Let’s say ...

You need to talk to someone.

And let’s imagine that person is a flight attendant, for example -- it helps to remember his or her name. Actually, this is a case that’s probably a bit universal: If you’re dealing with anyone in customer service, or even just the host taking your name down for a restaurant reservation, it’s nice to repeat back his or her name. It shows that you care and that you were paying attention. And if you’re having an issue on a flight, for instance, you’re kind of at the mercy of the attendants. It’s you who’s in need. Remember that, and ask for help, rather than demanding it. Asking can switch on the compassionate side in someone else, an expert told Conde Nast. And if that employee empathizes with you, he or she will be more likely to assist you. So use that name, activate your manners and hopefully, your issue can get resolved without much fanfare.

And if you have a complaint …


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