“I see the cloud, and I prayed to the Lord to take care of the person that is having the problem, and when I got here, I found our house on fire,” Jose Velez-Figueroa said.

Firefighters battling a house fire in Roanoke Thursday faced an additional opponent: winter weather conditions that turned every movement into a challenge.

A new space inside Roanoke Fire Station 5 now bears the name of a local trailblazer.

Ten News spoke with Roanoke Fire Chief David Hoback, who said that crews arrived at 4:39 and saw part of an apartment complex in the 3700 block of Southway Drive go up in flames.

A huge day for Roanoke Regional Fire EMS Academy, Class 38 held a graduation ceremony this morning!

Roanoke City prepares for Hurricane Helene with swift water rescue teams, advanced stormwater monitoring, and coordinated emergency management efforts, urging residents to stay home and stay safe.

Roanoke Police Department, Roanoke Sheriff's Office and Roanoke Fire-EMS will receive an average of a 4% raise.

A brand-new staffed ambulance made its way to the Roanoke Fire-EMS Sation 14 aiming to enhance emergency medical services in the 460 and Orange Avenue East area of Roanoke.

A grant is going towards improving emergency services in the Star City.

Three Roanoke City firemen are being recognized for their quick thinking that saved a person trapped inside their burning home.

UPDATE - 11:44 a.m.

The artifacts included a flag raised by first responders in New York City after the attacks and a marble cross believed to be recovered from the rubble.

It was tough for the community to say goodbye to The Roanoker Restaurant just a couple of weeks ago.

Fire crews are currently at the scene of a fire at Hampton Inn & Suites near Valley View Mall, according to Roanoke Fire-EMS.

It’s the most wonderful time of the year, but the holidays can also be a dangerous time especially when decorating.

Alarming new numbers are shedding light on the ripple effects of the coronavirus pandemic on another public health crisis: addiction.

Roanoke Fire-EMS said the COVID-19 pandemic led to more fires and fewer medical emergencies in 2020.

ROANOKE, Va – After more than six years of planning and construction, Roanoke Fire and EMS Station 7 officially reopened Wednesday. The new station works to preserve Grandin Village’s history while expanding services in the city. While the new Station 7 works to preserve the history of the old station. Chief David Hoback hopes the new station preserves its predecessor’s legacy while setting the tone for the future. The department hopes to host an open house for the community once it’s safe to do so after the pandemic.

ROANOKE, Va – COVID-19 vaccination efforts are continuing for fire and EMS officials in the Roanoke Valley. Nearly 300 first responders got their first dose of the Moderna vaccine last week. So far, no one has reported any allergic reactions, according to Roanoke City Fire Chief David Hoback. He said these vaccination efforts are preparing public health officials for mass distribution to the public. That shipment will be split with other departments across the Roanoke Valley.

ROANOKE, Va – Work is almost complete on Roanoke Fire-EMS Station 7 in Grandin Village. The newly redone station will stand where the former station stood for 94 years. Crews have been working around the clock this year to finish construction on the building. Chief David Hoback says the new station will offer a more inclusive experience for his staff members. Hoback hopes that fire crews can start moving into the station shortly after the new year.

ROANOKE, Va. – LATEST, 7/21, 3:30 P.M.10 News has learned that one person died after a house fire in southeast Roanoke on Monday afternoon. Roanoke Fire-EMS said Tuesday that crews found the remains of a family pet, and two other animals are still unaccounted for. Roanoke Fire-EMS has corrected its original release of information, which incorrectly stated that two people were dead and another was suspected dead. Roanoke Fire-EMS said the house next door also sustained damage from the fire, displacing one person and several pets. ORIGINAL STORYThree people are missing after a house fire on the 1600 block of Stewart Avenue SE, according to Roanoke Fire-EMS.

ROANOKE, Va. – Construction on a new Roanoke fire station has reached the halfway point. Roanoke Fire-EMS Chief David Hoback said the new Fire Station 7 in Grandin Village is still on track to be ready at the end of the year. The new Station 7 stands where the old firehouse had been for 94 years. Hoback hopes the station will blend the charm of the old structure with the needs of a modern fire department. "This is the fourth new fire station I've been privileged to be a part of in Roanoke,” Hoback said.

ROANOKE, Va. – Roanoke Fire-EMS has been implementing new, creative strategies to help with recruitment challenges for years and now they’re finally paying off. “Sometimes it’s been minus 10 coming out of recruit school, so it’s been really hard. We’ve been as far down as minus 25,” said David Hoback, Roanoke Fire-EMS Chief. Now it’s able to scale back to one recruit school a year, in what Hoback calls a normal hiring process. Click here to learn more about applying to work for Roanoke Fire-EMS.

ROANOKE, Va. - After 100 years of service, one of Roanoke's oldest fire stations is coming down brick by brick. Demolition started on Fire Station 7 in Grandin Village Wednesday morning. The station, which was built in 1922, is being demolished to make way for a new fire station on the same site. Hoback said the fire department recognizes the historical value of Fire Station 7 and will use bits and pieces of it while constructing the new station. Demolition of the old fire station could last through the end of the week.

ROANOKE, Va. - Theres a new tool to help recruit first responders in the Roanoke Valley. Valley Metro recently donated a bus to Roanoke Fire-EMS. Chief David Hoback said they'll use the bus primarily to transport recruits to off-site training exercises. It will also be essentially a rolling billboard for the three agencies that team up for training: Roanoke city, Roanoke County and Salem. They'll wrap the bus with pictures of their crews at work and contact information for people to apply for jobs.

ROANOKE, Va. - Roanoke residents took their last look at the "Old Number 7" before it comes down for good. The oanoke Fire and Emergency Medical Services Department hosted an open house of its Fire Station 7 on Saturday. The historic firehouse will come down after firefighters move out in the next few weeks, but elements from the old building will be salvaged for the new building. The Roanoke Valley Preservation Foundation, which led a fight to preserve the building, will install a marker in front of the old building explaining the history of the site. "It's important to understand what you're losing and also where you're moving forward to," said Roanoke Valley Preservation Foundation Executive Director Alison Blanton.